Web experience • digital strategy • analytics

Holiday 2026 Digital Experience

I rebuilt CRG’s holiday web experience to make restaurant hours and gift card information easier to use, then evaluated on-site promotions in GA4 to understand how guests moved through the campaign.

Holiday 2026 gift card page

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Turn a utility page into a usable experience.

The previous holiday hours experience relied on a long information-heavy format. For 2026, I reorganized the content into restaurant cards and location-based information, including logic for brands with multiple locations. The goal was simple: make the information easier to scan while giving the page a stronger seasonal identity.

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2025
2025 holiday hours page
Long-form reference page
2026
2026 holiday hours page
Organized, branded and responsive

Extend the campaign beyond a single page.

I also developed a more campaign-driven gift card page and supported promotional placements across restaurant websites. The holiday visual system carried through color, typography and hierarchy rather than relying on BentoBox’s standard informational layouts.

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Holiday gift card pop-up shown on a restaurant website
Holiday 2026 gift card page

Read the data without oversimplifying it.

In the supplied GA4 comparison, pop-ups led on absolute traffic and gift-purchase-start volume, while banner-attributed traffic had the higher engagement rate. I treated those as different signals rather than forcing one placement to “win” every metric.

10,545Pop-up sessions
19,717Gift-purchase-start events
49.45%Pop-up engagement rate
64.25%Banner engagement rate
Separate holiday reporting period: web was attributed 11,475 sessions versus 1,279 from email, while email recorded the higher engagement rate. I keep that comparison separate from the pop-up/banner totals because the reporting windows are different.

Use AI as a coding assistant, not the creative director.

I used ChatGPT to help write and troubleshoot custom HTML, CSS and JavaScript inside BentoBox. I directed the layout, hierarchy, visual design and guest experience; reviewed and modified the code; tested desktop, tablet and mobile behavior; and made the final decisions about functionality and presentation.

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